Privacy Policy for HeavenFeelGifts.com

At HeavenFeel Gifts, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from heavenfeelgifts.com.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

🛒 When You Place an Order:

• Full Name
• Phone Number
• Email Address
• Shipping Address
• Billing Information (processed securely via Razorpay)

🌐 Automatically Collected (Cookies & Tracking):

• IP Address
• Browser Type
• Device Information
• Browsing Behavior (pages viewed, clicks, etc.)

This data is collected through cookies and analytics tools like Google Analytics and Facebook Pixel to help us improve your shopping experience and marketing.

2. How We Use Your Information

We use the collected information to:

• Process your orders and deliver products
• Communicate order updates and customer support
• Send promotional messages or offers (only if you opt-in)
• Analyze website performance and improve user experience
• Ensure a safe and secure shopping environment

3. Sharing Your Information

We do not sell, rent, or trade your personal information to anyone.

We only share your information with:

• Trusted service providers (e.g., Razorpay for payments, courier companies for delivery)
• Law enforcement, if required by law for fraud prevention or legal compliance

4. Data Security

Your personal information is stored on secure servers and protected with security measures to prevent unauthorized access, misuse, or disclosure.

All payment details are processed using secure payment gateways (Razorpay) and are not stored on our website.

5. Your Choices

You can:

• Opt out of marketing emails or messages at any time
• Request to update, correct, or delete your personal information by contacting us

To request changes or data removal, email us at heavenfeelgifts@gmail.com.

6. Cookies Policy

We use cookies to:

• Keep you logged in
• Track your order session
• Measure how visitors use the site

By continuing to use our website, you agree to our use of cookies.

You can disable cookies in your browser settings, but it may affect the website experience.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we become aware of it, we will delete such information immediately.

8. Policy Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on this page with the effective date mentioned at the top.

9. Contact Us

If you have any questions about our Privacy Policy or your personal data:

📧 Email: heavenfeelgifts@gmail.com
📞 Phone/WhatsApp: 6304933255